Thank you for visiting urbenie.com.
This Privacy and Security Policy (hereinafter referred to as the "Policy") explains the information we collect about you on our website, as well as the information we collect when you visit our store or communicate or interact on urbenie.com in other ways. , And how we use personal data information, some security measures are taken to protect the information, and the choices you must view, modify, and/or restrict our use of this information.
This policy is part of the terms and conditions governing the use of the website and is binding on all website users.
1. How do we use your personal data?
When providing your personal data, you agree to use the data collected by urbenie.com to fulfill our promise to you and provide you with the desired service.
We need your personal data for the following purposes:
-To create your personal account on urbenie.com (e.g. your name and email address)
-Processing your order (such as your name, address and bank details)
-Ability to send SMS to notify the sending status (such as your mobile number)
-To be able to send you marketing offers, such as newsletters and our catalog (e.g. your email address, name)
-Able to contact you if there are any problems with the delivery of the goods (for example, phone number, address)
-To enable us to answer your questions and notify you of new or changed services (such as your email address)
We will only retain your data for the necessary time required to provide you with services or within the scope required by law.
If there are legitimate storage requirements (such as bookkeeping rules) or legitimate reasons for data storage (such as an ongoing contractual relationship), we will not be able to delete your data.
Non-personal data is used as described above and in other ways permitted by applicable laws, including combining non-personal data with personal data.
In addition, we monitor the usage and traffic patterns of the website to improve our website design and the products and services we provide and determine the offers, promotions or information to send to you.
In order to provide you with better services, we may combine the personal information you provide to us online through mobile devices, in stores or through customer service call centers.
We may also combine this information with publicly available information and information obtained from cross-references with select partners and others. By combining this information, we can better communicate with you about our products and services, special events and promotions, and can better personalize your shopping experience.
2. You have the right to request us to provide information about your personal data.
If your data is incorrect, incomplete or irrelevant, you can request correction or deletion of information. Every year, you also have the right to request free written documents about your personal information that we have in the account file.
To request this document, please write to urbenie.com customer service. You can use this data for marketing purposes to withdraw your consent to us at any time (ie sending catalogs, newsletters or offers). You can contact us by phone or email.
3. You can access your personal account to update your personal data.
But please note that your personal account information is protected by a username and password.
It is your responsibility to maintain the security of your username and password, because any operations performed after logging into your account are your responsibility.
4. We will not sell your information to third parties.
However, we do share data with third parties when necessary to complete transactions and complete services, for management purposes or when required by law.
Any data forwarded to a third party meets urbenie.com’s commitment to your privacy. We may also provide your personal data to organizations such as credit counseling agencies or debt collection agencies for credit checks, identity checks, and credit rating monitoring And debt collection.
In addition, if the law requires such sharing or to prevent potential or suspicious fraud, we will share your data. In addition, if urbenie.com undergoes a merger, company reorganization, or all or part of our assets are sold or acquired by another party, your personal data may be shared. If you do not want us to share your personal data in these ways, please do not provide it to us.
A cookie is a piece of data stored on the user's hard drive, which contains information about the user.
We use both session and persistent cookies. Cookies enhance the future experience on our website by analyzing popular areas and products, thereby enabling us to track and determine the overall interests of users.
Cookies will not damage your computer system.
urbenie.com takes every precaution to protect our user's information.
When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the Secure Socket Layers (SSLs) encryption software. While on a secure page, such as our order form, a lock icon appears on the bottom of your Web browser.
When you are not on a secure page, no lock icon will appear. In addition, the servers that we store personally identifiable information on are kept in a secure environment under restricted access. However, security systems are not infallible, including encryption systems.
While we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about the security at our website, please send us an e-mail at [email protected] for more info.
7. Supplementation of Information.
In order for urbenie.com to properly fulfill its obligation to our customers, it is necessary for us to supplement the information we receive with information from third-party sources such as our affiliated websites.
For example, we will combine information about the purchasing habits of users with similar information from our affiliated sites.
When a user makes a purchase from any of these companies, the companies collect and share that purchase information with us so we can tailor the site to our users' preferences.
If a user's personally identifiable information changes (such as your zip code, phone, e-mail or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate that user's personally identifiable information provided to us. This can be done by using the unsubscribe feature in our communication.